Refund Policy

Effective Date: June 2026

At Honest Cooling System, customer satisfaction is our priority. This Refund Policy outlines the conditions under which refunds may be considered for our services.

Service Charges

Payments made for completed services are generally non-refundable, as they cover technician visits, diagnostics, labor, and service work performed.

Refund Eligibility

Refunds may be considered in the following situations:

• Duplicate payment made by the customer.
• Payment charged incorrectly due to a billing error.
• Service could not be provided due to reasons solely attributable to Honest Cooling System.

Non-Refundable Cases

Refunds will not be provided for:

• Completed repair, installation, or maintenance services.
• Customer dissatisfaction due to issues unrelated to the service performed.
• Delays caused by weather conditions, power supply issues, or circumstances beyond our control.
• Parts or materials already purchased or installed for the customer.
• Service cancellations after the technician has been dispatched to the location.

Cancellation Policy

Customers may cancel or reschedule a service appointment by contacting us in advance. If a technician has already been dispatched, a visiting or inspection charge may apply.

Refund Process

If a refund request is approved:

• Refunds will be processed within 7–10 business days.
• Refunds will be issued through the original payment method whenever possible.

Contact Us

For refund-related inquiries, please contact:

Honest Cooling System
LBS Road, Majra, Dehradun, Uttarakhand – 248171

Phone: 7248899489, 9548244651
Email: sansarisr96@gmail.com